Privacy Policy

This policy applies to all information collected or submitted on Find My Parcels' website and our apps for iPhone and any other devices and platforms.

Information we collect

When creating an account, you will be asked to enter an optional email address and a password. Email addresses are only used for logging in, password resets, responding to emails that you initiate, and notifications that you request. We don’t send promotional emails.

You may choose not to provide an email address and have an anonymous sync account instead. However if you delete the app and install it later on, you won't get your data back.

We store information about your parcels and your devices. We also collect anonymous statistics about which couriers used to improve our product.

Technical basics

If you enable notifications, we must store a token to send them. We never use notifications for marketing.

We use cookies on the site and similar tokens in the app to keep you logged in. Our server software also stores basic technical information, such as your IP address.

Ads and analytics

Find My Parcels app collects aggregate, anonymous statistics, such as the percentage of users who use particular features, to improve the app.

You may disable personalized ads at any time you want. Once you've turned off personalization, you may still receive the same number of ads, but the ads may be less relevant to you.

Information usage

We use the information we collect to operate and improve our website, apps, and customer support.

We do not share personal information with outside parties.

We may disclose your information in response to subpoenas, court orders, or other legal requirements; to exercise our legal rights or defend against legal claims; to investigate, prevent, or take action regarding illegal activities, suspected fraud or abuse, violations of our policies; or to protect our rights and property.

In the future, we may sell to, buy, merge with, or partner with other businesses. In such transactions, user information may be among the transferred assets.

Security

We implement a variety of security measures to help keep your information secure. For instance, all communication with the app and website requires HTTPS with certificate pinning. Passwords are hashed not stored, using industry-standard methods (currently bcrypt).

Accessing, changing, or deleting your information

You may access or change your information from the app. If you want to delete your accout, please contact us.

Deleted information may be kept in backups for up to 90 days. Backups are encrypted and are only accessed if needed for disaster recovery.

Information for European Union Customers

By using the app and providing your information, you authorize us to collect, use, and store your information outside of the European Union.

International Transfers of Information

Information may be processed, stored, and used outside of the country in which you are located. Data privacy laws vary across jurisdictions, and different laws may be applicable to your data depending on where it is processed, stored, or used.

Your Consent

By using our site or apps, you consent to our privacy policy.

Contacting Us

If you have questions regarding this privacy policy, you may email support [at] findmyparcels.com

Changes to this policy

If we decide to change our privacy policy, we will post those changes on this page.